Features

Everything you need to run IT and prove compliance.

Explore each capability in depth — what it does, how it fits your workflow, and where it connects to regulation.

Service management

Unified human- and system-reported incidents, linked problems, skills-based routing, war room for major incidents.

Change calendar, freeze windows, CAB with SoD, risk-based approvals, and full traceability.

Multi-timezone, breach prediction, escalation rules, and SLA reporting tied to service catalog entries.

CMDB & assets

Typed relationships, SCD Type-2 history, CVE and end-of-life tracking, criticality mapping, bulk operations.

Knowledge

Versioned, multilingual (de/en), semantic search, KCS, decision trees, and public FAQ portal.

Governance & audit

Append-only, hash-chained, verified daily. Exportable as NDJSON. The evidence spine.

Platform

Custom fields, sections, terminology, and light/dark theming — without code.

See ITSMx against your own compliance checklist.

30 minutes. We’ll map it to your DORA / NIS-2 / BAIT obligations.