Partner program

Integrate with ITSMxand grow your business.

Resell, implement, or build on the EU-compliant ITSM platform your clients are asking for. Transparent margins, multi-tenant by architecture, and a market that's growing fast.

Apply today View developer docs

Growing market

DORA, NIS-2, and BAIT are creating demand for compliant ITSM that US-centric tools don't serve. Your clients are looking.

Marketplace visibility

Published integrations and partner implementations are listed on the site and surfaced to prospects during demos.

Co-marketing

Joint case studies, webinars, and content. We promote partners who deliver great outcomes.

Transparent economics

Our list prices are public. Partner margins are clear. No channel conflict on implementation projects.

Three ways to partner

Managed Service Provider

Run ITSMx for your clients. Multi-tenant management, consolidated billing, and a partner console to oversee all client tenants.

Apply as MSP

[PLACEHOLDER: managed service provider illustration]

Implementation Partner

Deliver implementations, migrations, and compliance onboarding. We train you; you run the projects and keep the margin.

Apply as implementer

[PLACEHOLDER: implementation partner illustration]

Technology Partner

Build integrations or complementary products on the platform. API access, partner sandbox, and a listing on the integrations page.

Apply as tech partner

[PLACEHOLDER: technology partner illustration]

Partner tiers

Start at Bronze. Hit client thresholds and unlock better margins.

Bronze

Getting started

15%

recurring commission

Partner portal access
Technical sandbox
Implementation playbooks
Standard support

Silver

5+ client tenants

20%

recurring commission

Everything in Bronze
Co-marketing assets
Lead referrals
Priority support channel
Quarterly business review

Gold

15+ client tenants

25%

recurring commission

Everything in Silver
Marketplace featured listing
Joint case studies
Early access to new features
Named partner manager

Strategic

By invitation

Custom

recurring commission

Everything in Gold
Custom contractual terms
Product roadmap input
Co-branded portal options
Executive sponsor

How it works

Apply

Tell us about your practice, your clients, and how you'd like to work together.

Get certified

We train your team on the platform — implementation, compliance configuration, or both.

Go live

Access partner pricing, the partner portal, and start delivering to your first client.

Grow

Hit tier thresholds, unlock better margins, and co-market with us.

FAQ

ITSMx is in its first release. We're building the partner program alongside the product — early partners shape the terms and get founding-partner pricing.

Schema-per-tenant isolation is architectural. The partner console lets you provision, configure, and oversee client tenants with per-client compliance toggles and consolidated billing.

Tenant branding (logo, colors, favicon) is in v1. Full white-label (your domain throughout) is on the roadmap. Talk to us about timing.

We sell direct and through partners. We don't undercut on implementation — if a client comes through you, the project is yours.

Recurring commission on the subscription revenue of clients you bring. Percentage depends on your tier. Paid monthly, no clawback after the first 3 months.

Let's build something together.

Whether you're an MSP, a consultancy, or a technology vendor — early partners shape the program and lock founding terms.

Apply today Talk to us