What we're building
A transparent view of what's shipped, what's in progress, and what's coming next. Updated regularly. Have a request? Tell us.
Destructive outbound integration actions
IntegrationsOutbound actions that modify remote systems (with per-action consent).
External customer reporters
PlatformAllow external customers (not just employees) to submit and track tickets.
Native mobile app
PlatformiOS and Android apps for agents on the go.
CSAT surveys
PlatformCustomer satisfaction surveys triggered on ticket resolution.
Dynatrace integration
IntegrationsFirst-party adapter for Dynatrace APM (currently supported via generic webhook).
White-label partner portal
PlatformFull white-label for MSP partners: custom domain, branding throughout.
Visual dependency graph
CMDBInteractive visualization of CI relationships and impact paths.
NVD auto-sync for CVEs
CMDBAutomatic CVE feed from the National Vulnerability Database.
Custom branding per tenant
PlatformFull tenant branding: logo, colors, favicon, email templates.
Automated authority submission
ComplianceDirect submission of DORA/NIS-2 reports to national competent authorities.
Hash-chained audit log
PlatformAppend-only, verified daily, exportable as NDJSON.
DORA 4h/72h/30d cascade
ComplianceMajor-incident classification and timed reporting cascade.
NIS-2 24h/72h/1mo cascade
ComplianceSignificant-incident classification and cascade for NIS-2 scope.
CMDB with 12 typed relationships
CMDBSCD Type-2 history, CVE tracking, end-of-life management.
Berechtigungskonzept export
CompliancePDF + JSON authorization concept per BAIT 5.
Transport-as-Change + STMS sync
SAPBidirectional sync with SAP transport management.
14 first-party integrations
IntegrationsM365, Datadog, PagerDuty, Sentinel, Slack/Teams, AD, CrowdStrike, Tenable, Veeam, VMware, Citrix, SAP, Intune, generic webhook.
Want to shape what's next?
Design partners get direct input into the roadmap and early access to new features.
Apply to be a design partnerSee ITSMx against your own compliance checklist.
30 minutes. We’ll map it to your DORA / NIS-2 / BAIT obligations.