Monitoring & APM
Datadog
Receive Datadog alerts as incidents and populate the CMDB with host inventory. Extensible to Dynatrace via the same pattern.
Inbound
Request a demoWhat it does
- Alert→incident creation with severity mapping
- Host inventory sync into CMDB
- Monitor status tracking
- Tag-based CI matching
- Extensible pattern for Dynatrace and similar APM tools
Setup overview
Configure a Datadog webhook to point at the ITSMx ingest endpoint. Map monitor tags to incident categories and CI classes.
Related features
See ITSMx against your own compliance checklist.
30 minutes. We’ll map it to your DORA / NIS-2 / BAIT obligations.