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Identity

Microsoft 365 / Entra ID

Sync users and groups from Entra ID, map calendar and mail from Microsoft 365, and authenticate via SAML/OIDC SSO with SCIM provisioning.

Bidirectional
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What it does

  • User and group sync from Entra ID
  • SSO via SAML/OIDC
  • SCIM provisioning and deprovisioning
  • Calendar integration for scheduling
  • Mail integration for ticket creation and updates
  • Teams presence and availability

Setup overview

Connect via OAuth consent flow. Configure user/group sync scope and mapping rules. Enable SSO in your identity provider.

Related features

See ITSMx against your own compliance checklist.

30 minutes. We’ll map it to your DORA / NIS-2 / BAIT obligations.