On-call
PagerDuty / Opsgenie
Bidirectional incident sync and on-call schedule awareness. Incidents created in either system stay in step.
Bidirectional
Request a demoWhat it does
- Bidirectional incident sync (create, acknowledge, resolve)
- On-call schedule caching
- Escalation policy awareness
- Priority and urgency mapping
- Notes and timeline sync
Setup overview
Connect via API key. Configure sync direction (bidirectional or inbound-only) and field mapping. Test with a low-priority incident.
Related features
See ITSMx against your own compliance checklist.
30 minutes. We’ll map it to your DORA / NIS-2 / BAIT obligations.