Features

Everything you need to run IT and prove compliance.

Each page covers what the capability does, which invariants it enforces in code rather than configuration, and — where there is one — the article of the regulation it answers.

Service management

Incident & Problem

Unified human- and system-reported incidents, linked problems, skills-based routing, war room for major incidents.

Change & CAB

Change calendar, freeze windows, CAB with SoD enforced in code, test-evidence gates, and full traceability.

SLA & Business Calendars

Multi-timezone business calendars, breach prediction, maintenance-window suppression, and DORA / NIS-2 milestone cascades.

CMDB & assets

CMDB

17 CI classes, 14 typed relationships, SCD Type-2 history, CVE and end-of-life tracking, and blast-radius impact analysis.

Knowledge

Knowledge Base

Versioned, multilingual (de/en), semantic search, KCS, decision trees, and public FAQ portal.

Governance & audit

Audit & Compliance Log

Append-only at the database layer, hash-chained, verified daily, with a daily cold export to immutable storage. The evidence spine.

Platform

Customization & Theming

Custom fields, sections, terminology, and light/dark theming — without code.

See TENSOR running on your own estate.

30 minutes, screen-shared, no slides. Bring the process you are least sure we handle and we will start there.

Request a demo Talk to us