Employee portal
Availability
Which employee portal capabilities are available, partially available or planned on the current release, as of 24 September 2026.
This page shows what is available on the current release, as of 24 September 2026. Items marked Planned are specified in the product requirements and plan; they are not yet available and are not described as working anywhere else in this section.
Many available capabilities sit behind a feature flag that a tenant administrator switches on under Workspace settings → Regulatory features. All portal flags are off for a new tenant; see How it works.
Implementation status
| Capability | Status | Notes |
|---|---|---|
| Employee shell, editorial home, company updates, featured stories | Available | Behind portal_intranet; default-on rollout for all tenants and retirement of the older widget home are planned. |
| News & events, publications library, events | Available | Link-out events without registration data. |
| Mandatory acknowledgements and receipts | Available | Author-not-publisher rule always on. |
| Push banners with icon, tone and receipts | Available | |
| Polls with anonymity and results threshold | Available | Works-council gate on opening. |
| Quick links, intranet layout editor | Available | |
| Portal management dashboard, preview, history, conflict protection | Available | |
| Branding revisions | Available | |
| People directory, org structure, profiles, ownership, projects | Available | Directory sync with WorkOS available. |
| Employee search | Available | |
| Report an issue, receipt, tracking and conversation | Available | |
| Live chat | Available | Behind live_chat. |
| My activity | Partially available | Acknowledgements, requests, issues and updates; pending approvals are not yet shown there. |
| You badge | Partially available | Counts mandatory acknowledgements; approvals and replies awaiting you are planned. |
| Services page and request form | Partially available | Catalogue, bundles and fulfilment available; the request form labels are not yet translated into German. |
| Service Shop with cart, rule engine, department catalogues, order guides | Planned | |
| Request a change (proposals) | Available | Behind change_portal_proposals. |
| Knowledge base, ratings, suggested articles | Available | |
| My profile, My assets, prefilled asset actions | Available | |
| Approvals in the request detail, Slack and Teams cards, delegation | Available | Approval cards and full delegation behind their flags. |
| Approvals inside the employee portal | Planned | |
| Satisfaction surveys (CSAT) after closure | Planned | Flag ticket_csat. |
| Notification preferences, language, accessibility settings | Available | |
| Personal data export (GDPR Art. 20) | Available | Behind gdpr_enhanced_data_export. |
| Retention purge and GDPR Art. 17 erasure workflow | Planned | |
| Pseudonymised works council view | Available | Behind betrvg_works_council_view. |
| Per-audience portals and brand profiles | Planned | |
| Service assistant (conversational intake) | Planned | Only a disabled launcher exists today. |
What the partial items mean for you
- My activity. You see your acknowledgements, requests, issues and recent updates. Pending approvals do not appear there yet, so approvers decide in the IT workspace request detail or on a Slack or Teams approval card; see Guides for managers and approvers.
- You badge. The badge counts mandatory acknowledgements. Approvals and replies awaiting you are not counted yet, so check My activity and your notifications for replies from the service desk.
- Services page and request form. The catalogue, bundles and fulfilment work. If you use the portal in German, the request form labels still appear in English.
What the planned items are
- Service Shop. Adding several items to a cart with a two-step checkout, forms that show, hide and require fields based on answers, catalogues tagged per department, and order guides. Today each service is requested individually with Submit request.
- Approvals inside the employee portal. Showing and deciding pending approvals in For you and My activity.
- Satisfaction surveys (CSAT) after closure. A single expiring invitation to rate a closed issue or request, reported to supervisors only as aggregates.
- Retention purge and GDPR Art. 17 erasure workflow. Deletion of primary data already leaves a sealing record in the audit chain; the purge and erasure execution workflow is not yet available. See Compliance.
- Per-audience portals and brand profiles. Separate portals and brand profiles for different audiences are not yet available.
- Service assistant (conversational intake). Only a disabled launcher exists today. For live help, use Live chat where it is switched on.
- Default-on rollout of the editorial home. The editorial home is available behind
portal_intranet; switching it on by default for all tenants and retiring the older widget home are planned.